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Frequently Asked Questions
Q: I own a property in Shawlands. It’s cold and has damp problems, but I don’t know where to start. Do I need a specific service?
A: You’ve come to the right place! Our job is to help you investigate why your home is cold and damp and how to fix it. To begin, start with our Whole Home Plan. First, one of our retrofit consultants will visit your property, assess everything from your heating system to your insulation levels, and give you a clear, prioritised roadmap that’s been personalised for you. As a result, you’ll find out exactly why your home is losing heat and the most cost-effective way to fix it.
Q: I have a background in construction. Is this service suitable for someone with considerable existing knowledge?
Yes, very much so. In fact, our previous clients include senior architects, engineers, and expert tradespeople. As established experts in domestic retrofit, we are able to ensure that whether you are an absolute beginner or someone who works in the construction industry, our services—such as the Whole Home Plan, Heat Pump Plan or Go Deep —offer specialised advice and answers for your home and the Glasgow Southside area.
Q: Why should I pay for a plan when installers offer free quotes?
An installer’s goal is to sell you their product, whether it solves your actual problem or not. In contrast, our plan is 100% independent and created by specialists who have already advised on hundreds of Scottish properties (Click here to learn more about our amazing team!). Crucially, we don’t sell products. Instead, we work entirely for you, identifying what your home actually needs so you don’t waste money on the wrong “improvements.“ Ready to learn more about retrofit? Enquire and get immediate access to our guide to retrofit!
Q: I’m worried about hiring a “cowboy” builder. Can you help me find someone trusted in Glasgow Southside?
A: Absolutely. This is the hardest part of any renovation, and we handle it for you. We have a network of vetted, quality-assured installers who serve Shawlands. We can get you quotes from them and even review those quotes to make sure they are fair and accurate.
Q: I live in an old traditional stone house in the Shawlands / Newlands / Strathbungo area. Can you really make it warm without ruining it? It’s very important to me that the period features stay intact. I don’t want to rip up my solid wood floors or ruin my cornicing.
Yes, there are plenty of options to make your home feel warmer without removing period features. Specifically, we have extensive experience in Glasgow’s traditional buildings. Crucially, standard modern solutions often cause problems in older properties if done incorrectly. Therefore, we recommend safe, breathable solutions that respect your wishes and the heritage of your home while making it comfortable for modern living.
Q: Do you help with government grants and funding? What am I eligible for in Shawlands?
Yes. In fact, navigating funding applications can often be a headache. To take the stress out of it, as part of your plan, we will identify what funding you are eligible for and guide you through the process to help cover the costs of your improvements.
Q: I already know I want a Heat Pump. Can you just help with that?
A: Yes, absolutely. We offer a dedicated Heat Pump Plan. We will design the system to ensure it works efficiently in your specific home (no more “it won’t work in old houses” myths!) and connect you with approved installers to fit it.
Q: Will this help raise my EPC (Energy Performance Certificate) rating?
A: Yes. Whether you need to meet landlord regulations or just want to increase your home’s value, our plans are designed to boost your score. We analyse your current rating and show you exactly which improvements will lift you into a higher band (for example, moving from a D to a C).
Q: Where do you Serve?
A: Loco Home Retrofit serves all areas in and around Glasgow, Shawlands and the southside. We serve Shawlands, Strathbungo, Battlefield, Langside, Mount Florida, Newlands, Merrylee, Cathcart, Giffnock, Pollokshields, Pollokshaws, Govanhill, Victoria Park, Crosshill, Maxwell Park, Pollock, Kings Park, Bellahouston and Mosspark.











