Trusted advice for a warmer, healthier, lower-bill home.

Is your home draughty and difficult to keep warm? Are you concerned with wasting energy and your impact on the planet?

Frequently Asked Questions

Q: How much money can I actually save by upgrading my home’s energy efficiency?

A: Savings will vary depending on your property’s current condition; however, most homeowners see a noticeable drop in their fuel bills after completing their recommended upgrades. First, tackling major heat loss through proper insulation keeps heat inside longer, which in turn allows your heating system to run far less often. Furthermore, pairing insulation with efficient heating controls ensures you only pay for energy you actually need. As a result, you enjoy a warmer, healthier living environment while simultaneously lowering your monthly running costs.

Q: Will the retrofit process cause a lot of disruption to my daily life?

A: It is completely understandable to worry about disruption during home improvements; nevertheless, our process is designed to keep hassle to an absolute minimum. To start with, our initial assessment visit is non-invasive and takes only a few hours. Once you decide to proceed with work, we connect you with vetted installers who follow strict quality standards. In addition, because your Whole Home Plan prioritises improvements in logical phases, you can complete upgrades at your own pace rather than turning your entire house into a building site all at once.

Q: Are there any grants or financial support available to help pay for these upgrades in Scotland?

A: Yes, there are several financial support options available to help cover energy efficiency improvements. In particular, funding bodies like Home Energy Scotland offer interest-free loans and generous grants for eligible measures such as heat pumps and insulation. However, navigating the application rules can sometimes feel overwhelming. Therefore, your Whole Home Plan explicitly identifies which funding routes apply to your specific project so that you can maximize your savings before starting any installation work.

Q: I own a property in Burnside/ Cambuslang / Rutherglen. It’s cold and has damp problems, but I don’t know where to start. Do I need a specific service?

A: Our main goal is to help you investigate why your home is cold and damp, as well as how to fix it efficiently. To get started, we recommend our Whole Home Plan. First, one of our expert retrofit consultants will visit your property to thoroughly assess everything from your heating system to your insulation levels. Then, they will provide you with a clear, prioritised roadmap tailored specifically for you. As a result, you’ll discover exactly why your home is losing heat—and ultimately, the most cost-effective way to fix it.

Q: I have a background in construction. Is this service suitable for someone with considerable existing knowledge?

A: Yes, very much so. Our previous clients include senior architects, engineers and expert tradespeople. As experts in domestic retrofit, we are able to ensure that whether you are an absolute beginner or someone who works in the construction industry, our services such as the Whole Home Plan, Heat Pump Plan or Go Deep offer specialised advice and answers for your home.

Q: Why should I pay for a plan when installers offer free quotes?

A: An installer’s goal is to sell you their product, whether it solves your actual problem or not. Our plan is 100% independent and created by specialists who have already advised on hundreds of Scottish properties (Click here to learn more about our amazing team!). We don’t sell products. We work for you, identifying what your home actually needs so you don’t waste money on the wrong “improvements.” Want to learn more about retrofit? Subscribe to our newsletter and get our simple guide to retrofit straight to your inbox!

Q: I’m worried about hiring a “cowboy” builder. Can you help me find someone trusted?

A: Absolutely. Finding reliable contractors is often the hardest part of any renovation; however, we handle the entire process for you. Specifically, we connect you with our network of vetted, quality-assured installers who serve South Lan. Furthermore, we can secure quotes on your behalf and then review them to ensure every price is fair, transparent, and accurate.

Q: I live in an old traditional stone house in Rutherglen. Can you really make it warm without ruining it? It’s very important to me that the period features stay intact.

A: Yes, there are plenty of options available to make your home warmer without sacrificing its original character. In fact, our team brings extensive experience working specifically with traditional Scottish properties. However, it is important to note that standard modern insulation methods can often cause moisture and structural issues if applied incorrectly. Therefore, we always recommend safe, breathable solutions that preserve your home’s historic heritage while simultaneously creating a warm, energy-efficient space for modern living.

Q: Do you help with government grants and funding? What am I eligible for in Burnside?
A: Yes. Navigating funding applications can be a headache. As part of your plan, we will identify what funding you are eligible for and guide you through the process to help cover the costs of your improvements.

Q: I already know I want a Heat Pump. Can you just help with that?

A: Yes. We offer a dedicated Heat Pump Plan. We will design the system to ensure it works efficiently in your specific home (no more “it won’t work in old houses” myths!) and connect you with approved installers to fit it.

Q: Will this help raise my EPC (Energy Performance Certificate) rating?

A: Yes, absolutely. Whether you need to meet minimum landlord regulations or simply want to increase your property’s overall market value, our plans are specifically tailored to boost your rating. First, we analyse your current energy score in detail. Then, we highlight the exact, cost-effective improvements required to lift your property into a higher band—for example, guiding you step-by-step from an EPC rating of D up to a C.

Q: Where do you Serve?

We serve the whole central belt including South Lanarkshire. Loco Home Retrofit has worked with South Lanarkshire Council to grow awareness of home energy efficiency and clean heating in 2024-2025. We had free local events for those curious about improving comfort, investing in energy efficiency and transitioning off fossil fuels. We continue to work closely with local authorities on projects that encourage retrofit.

Q. What are Heat Pump Open Home Events?

A: To see these solutions in action, you can visit one of our local volunteers in their own home to hear a firsthand account of their journey toward an energy-efficient, low-carbon lifestyle. In particular, if you are unsure whether a heat pump is a smart investment for your property, taking an in-person tour is a great way to find out. To join us, you can browse all our upcoming home visits and register directly on our Eventbrite page.

A. How much does a Whole Home Plan cost, and how long does the process take?

A: Pricing generally depends on the size and complexity of your property; however, we always provide a fixed, upfront quote before starting any work. To begin, our initial home assessment usually takes between two and three hours on-site. Following the visit, our experts spend the next few days analysing your energy data and drafting your personalised roadmap. As a result, you will receive your full, actionable report within two weeks. Ultimately, this small initial investment pays for itself by preventing costly mistakes on unnecessary upgrades later on.